Is your organizational chart bound by the geometry of the piece of paper it is drawn on? Does your school have an org chart? Does it promote connectivity or preserve isolation? Do your employees have allegiance first to their own tribe or to the value-driven goals of the whole school? Are resources distributed within hard boundaries or are those boundaries permeable, allowing resources to flow where they are needed in real time? If at first you think this post is only a tangent to your school’s success, read on!
At my first real job out of college, a marine science and engineering company, I was asked to manage a small group of geologists. The company worked on projects, yet all of the reporting was vertical: engineers reported to engineers, geologists to geologists, and so forth. I read a few books on evolving management styles, understood the power of horizontal, project based organizational structures, and wrote a short paper describing the idealized company structure, in my Euclidean-restricted mindset, as a tube, a geometry that maximized collaborative proximity while preserving vertical responsibility. Within the tube I imagined embedded project and client-focused cylinders that would rotate as needed, touching the outer tube of departments. A couple of my elders read the paper, smiled, and we went back to work. Two years later the company had gone bankrupt and I was the last employee.
The first day in 1997 that I volunteered to facilitate a management strategic planning process at Francis Parker School I asked to see the company organizational chart. There was none. I asked a lot of questions and drew one the best I could. Like most schools it was strongly vertical with virtually none of the horizontal or matrix-like character of an organization that values their product more than their tribal identity. A few years later, now a senior administrator, with the experience of how the school actually worked, I returned to my cylindrical management idea, and now added a new and vital piece: the distributor cap and rotor. From Wikipedea:
A distributor is a device in the ignition system of an internal combustion engine that routes high voltage from the ignition coil to the spark plugs in the correct firing order. A distributor consists of a rotating arm or rotor inside the distributor cap. The metal part of the rotor arm passes close to (but does not touch) the output contacts that connect via high tension leads to the spark plug of each cylinder. As the rotor spins within the distributor, electrical current is able to jump the small gaps created between the rotor arm and the contacts due to the high voltage created by the ignition coil.
I loved this analogy: the rotor constantly delivers voltage (resources, connectivity) to the engine’s spark plugs and cylinders in the correct order needed to make the engine run! It “brushes by but is not connected” to those spark plugs; there is no formal reporting relationship, but one that exists as long as it is needed. The cylinders (departments and divisions) are autonomous, but the rotor, capping the entire assembly, exists to connect, tune, and align voltage to make sure the whole motor runs well. A V-8 sounds horrible if even one cylinder is out of synch with the others.
Like most traditional schools, my school was horribly bound by what we now call silos of classroom, department, and administrative function. The Euclidean organization chart (had it existed) amplified these silos, or, in my engine analogy, the individual cylinders. No one other than the head of school had any real responsibility to make the engine run better…just their own cylinder. I floated my idea of the rotor and distributor cap. My elders smiled and we got back to work. But for a decade, I did all I could to be a rotor.
I see many forward-leaning schools now adopting elements of what, in the 1980’s and 1990’s, were the foundations of a Silicon Valley-inspired success model of vastly more dynamic, fluid, non-Euclidean organizational structures. They hire people with full time jobs and titles like Chief Innovation Officer to be the school’s rotor. And we are quickly leapfrogging even this more dynamic version of an industrial age model. Information age technology allows us to think and work in vastly more distributed networks, the cognitosphere of neural-like connections. Where just over a decade ago the best I could do was to ask the organization to have at least one rotor-like connecting element, now we can ask and expect to have many such connecting elements, people who brush by each other, share or hand off resources and knowledge, not because of their positional authority in the system, but because the situation, the value-driven needs of the organization both require and allow it.
So, back to those questions. Do you have an org chart? Does anyone know what it looks like? Does it reflect how your school really works or how you want it to work? Most importantly, is it bound by the geometry of the paper it is drawn on?