Yearly Archives: 2013

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Who Is Our Customer!?

Based on a Twitter discussion yesterday, here is a question that needs some pondering...I don't believe the answer is either easy or evident. Who is the school's customer? I ask this within the critical context of value, which by definition is viewed through the eyes of the customer.  Several people responded that the customer is [...]

By | 2013-09-18T15:53:46+00:00 September 18th, 2013|Governance and leadership, Innovation in Education|13 Comments

Every Teacher Yoda?

Just watched the Charlie Rose interview with Thomas Friedman, Joel Klein of Amplify, Amy Gutman, President of UPenn, and Art Agerwal of EdEx. The subject was MOOCS, and I am not sure they told us anything new, but I had two thought take-aways: We have asked if change in K-12 is, or needs to be, [...]

By | 2013-09-17T19:17:45+00:00 September 17th, 2013|Uncategorized|2 Comments

Not Making Connections via Social Media? Bypassed by the Highway

This morning I was asked by Mari Brown to contribute thoughts (along with Peter Gow and Michael Ebeling) to an upcoming article in NBOA Net Assets Magazine on the growing role of social media in educational professional development.  Here are a few excerpts of my responses: We have seen an explosion of authentic network participation [...]

By | 2013-09-17T16:16:19+00:00 September 17th, 2013|Innovation in Education, Technology in Education|1 Comment

Design Lab School Pointing the Way In Spite of Long Odds

Last September I reported on my visit to the second-year Design Lab school in inner city Cleveland.   (I urge you to review that post.)  Principal Eric Juli and Design Lab are front and center in the introduction to the book I am writing about my trip last fall because of the long odds and [...]

Listening to Customers: D-Thinking at Design 39 Campus Parent Events

Old school: "Don't ever ask a question of the audience unless you are sure of the answer." New school: "Learn to be flexible; deal with ambiguity and the unknown." I took these yesterday at a meeting for prospective parents of the new Design 39 Campus K-8 in Poway Unified, opening in 2014.  (I [...]

Are You Imagining a Future Unlike Your Present? Someone Is.

You may already know this story; I did not and am always on the lookout for creative solutions to problems in education. Thanks to John Thorsen, Asst. Head at Asheville School for posting a query to some of his PLN about major issues facing education, I cyber-met Bill Bugg, head of Thetford Academy in Vermont. [...]

Euclidean Org Charts May Be the Tombstone of Schools

Is your organizational chart bound by the geometry of the piece of paper it is drawn on?  Does your school have an org chart?  Does it promote connectivity or preserve isolation?  Do your employees have allegiance first to their own tribe or to the value-driven goals of the whole school? Are resources distributed within hard [...]

By | 2013-09-02T15:43:14+00:00 September 2nd, 2013|Governance and leadership, Innovation in Education|1 Comment