Managing Knowledge-base: A Bit Obscure, But Important to Schools

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Managing Knowledge-base: A Bit Obscure, But Important to Schools

Schools are knowledge-based organizations.  We may want to change the balance of skills and content instruction, but our core business is and will always remain rooted in knowledge.  We don’t make things; we make “things” (people) smarter through the management of knowledge.

Two blog posts grabbed my attention over the weekend as I am working on translating the keys of innovation into the specifics of how they work for schools.  The first comes from Paul Hobcraft and is a bit “wonky”, but it is important.  Paul states “absorptive capacity is a critical dynamic capability in knowledge-based organizations.  It is the ability to recognize the value of external knowledge, assimilate it, and apply it to new commercial ends”.

In schools, we absorb knowledge and pass it along to students.  In the past, most of this knowledge has come from scholarly texts, the educational experience of teachers, and textbooks.  That era is gone.  The rate of increase of both raw knowledge and knowledge sources has exploded traditional conduits of knowledge absorption within the school system.  As new sources of knowledge access are available, the ability of an organization to use those sources will reflect on both what and how they create a revised learning experience.  The “what” of the learning experience is changing as students and teachers access avenues to absorb external information and help to re-mold, recreate, and pass that information along, both internally and externally.  The “how” of learning will change as a function of the school’s ability to take new ideas and procreate them across the organization much more quickly than in the past.  In combination, this ability to absorb and shape knowledge instruments to enhance the learning capacity of our students will determine the degree of valuable innovation taking place in the school.

The second post comes from Steve Denning writing in Forbes about managing knowledge.  Of particular note are Steve’s comments about the value of knowledge and the investments required to obtain it.  Steve says that “knowledge has no value per se; it acquires value from use”.  He also points out that the amount of money that could be spent on acquiring knowledge is infinite, but that any amount of investment has negative value if the organization does not use the knowledge it has obtained.

Since knowledge is the core value of a school, it is critical that we wisely acquire and use it.  How do we acquire that knowledge today, and are those efficient uses of resources?  I can think of two in particular that may not be.  First, we spend a ton of money on textbooks that are out of date when they are published.  Second, we spend a ton of money on professional development that does not procreate across the system, that is not “absorbed” as defined by Hobcraft.  This later does not mean that all professional development is wasted.  But when a school sends two teachers to an annual meeting and they come back charged up and excited and then nothing results of it, that is probably a negative drain on value.  The good news is that there are an almost infinitely expanding number of free resources available to both students and adults in the educational system, which should drive down the cost of accessing knowledge, and drive up the value it has in real time if we absorb it.

School leaders must realize that this knowledge transfer is key to our success, and in a time when the transfer mechanisms, costs, and benefits of leveraging are radically changing, we have to adapt or lose both opportunity and value.

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By | 2012-06-04T17:04:59+00:00 June 4th, 2012|Governance and leadership, Innovation in Education|4 Comments

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  1. Dr. Lee-Anne Gray June 4, 2012 at 5:10 pm - Reply

    Love your application of concepts from other fields to education! Are you saying we need to teach students how to manage info, rather than *feeding* the information to them??

    • glichtman June 4, 2012 at 5:13 pm - Reply

      Absolutely, but I think that part is already receiving wide acceptance. These comments are more at the organizational or institutional level; we adults and organizations need to change the way we uptake knowledge and leverage it throughout the organization. If not, we fail in two ways: we don’t model what we want to teach and we don’t produce new value in the school. Thanks for reading!

  2. paul4innovating June 4, 2012 at 6:59 pm - Reply

    Sorry it seems to you a little wonky. Never had that term levelled so a nice first.

    Impact occurs at different levels and often we are so absorbed at one, we don’t see or appreciate the other- wrapped up in ourselves failing to take advantage of the others aspects of impact.

    Never mind.

    • glichtman June 4, 2012 at 7:13 pm - Reply

      Only “wonky” for those teachers who don’t think in these terms a lot; nothing pejorative about it in my mind. A very useful concept; I just try to translate these ideas of innovation for educators who have their minds focused in the classroom all day. Thanks for the great ideas you share in your posts.

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